Common Questions
Everything you need to know about setting up and scaling your business with Morlen.
Morlen integrates instantly. There is no manual configuration. You simply connect your WhatsApp, Instagram, or e-commerce platform via OAuth, and Morlen immediately begins syncing historical chat logs and transaction data to build your baseline.
Absolutely. We employ bank-grade encryption (AES-256) for all data at rest and in transit. Your customer conversations are anonymized before passing through our language models, meaning personal identifiers (PII) are stripped out, ensuring total privacy.
Morlen isn't just an analytics dashboard. It actively reads customer signals (e.g., people asking for a specific product out of stock). It then generates a daily Executive Brief directly to your inbox, quantifying exactly how much money you are leaving on the table and providing a 1-click execution button to fix the operational bottleneck.
Currently, Morlen seamlessly integrates natively with WhatsApp Business API, Instagram Direct, Shopify, and Stripe. We are actively rolling out integrations for WooCommerce, Intercom, and Zendesk.
Zero. If you can read a morning newsletter, you can use Morlen. The platform is designed specifically for founders and operators who don't have time to write SQL queries or stare at complex graphs.